Contact Us

Company Information 

MAISI_Direct (Amazon shop) is the Brand Owner of MAISI in United Kingdom. 

Any other Amazon merchants (selling MAISI products) are only the authorized distributors for MAISI, they do not produce or manufacture any MAISI products. Please contact us via Amazon Message if you have any question or inquiries.


Company’s Legal Name: Shenzhenshi Maituo Keji Youxiangongsi
Registered Business Address:
Longhuaxinqu, Minzhijiedaoban, Minkanglu
Dongmingdasha 7 Ceng, 755 Fang
Shenzhen Guangdong 518000
Phone: +8615019239195

If you need any help related to your order, please feel free to contact us via the method listed below:


Customer Service - We're here to help


We answer all emails within 24 hours.


07443107538 (UK) 

Mon-Fri, 1pm to 5pm

Just in case you cannot make through the phonecall, drop us a quick email, we respond in less than 24 hours. We can help arrange a phone call to you.

maisideal@outlook.com

Visit our support page for product and return information.

  • Email us
  • Need to return a product?

Wholesale Inquiries

Please visit our wholesale page or email us at maisideal@outlook.com for more information.

Media Inquiries

Please contact  maisideal@outlook.com

Product Review Requests

Please contact maisideal@outlook.com