Authorized Returns:

Most returns must be authorized by the seller (eBay/Amazon Seller) in order to obtain an Return Authorization Number (RMA). Authorization does not guarantee refund or replacement. We will normally issue a replacement or refund upon receipt of the return package. All returned products must be in resalable condition, including all components, manuals, warranty cards, and original undamaged packaging. In addition, the following

Restrictions normally apply:

  • Refund will NOT be issued for parts that is missing or modified by the user.
  • Some returned parts may incur a restocking fee.
  • Only ship back the MAISI part that you purchased from our authorized resellers. We cannot guarantee that any other materials will be returned to you if/when we ship you a replacement.

Instruction Manuals & Drivers Downloads